Frequently Asked Questions

What Kind of Communication Is Included With the Packages?

Do Your Professionals Travel To Client Offices To Complete Fianancial Work?

What Kind of Communication Is Included With the Packages?

 Every package comes with limited email communication with our staff. What this means is that one time per month you can email with your team any questions or concerns you have regarding your financials. If you find you need more frequent advice, we offer an unlimited support add on that is exactly as it sounds; you get unlimited email, phone and meeting support. In addition to all of that, 2 times per year our Financial Review Board meets internally to review all aspects of your business from top to bottom. We’re putting all our resources together in these meetings to determine if we can make any recommendations to help you and your business. You will receive a summary of the meeting and our recommendations after each meeting.  

Is The Software Included?

Do Your Professionals Travel To Client Offices To Complete Fianancial Work?

What Kind of Communication Is Included With the Packages?

 The cost for software systems is not included in the core packages but can be added on if desired. We work with QuickBooks Online, if you already running QBO, you will be required to add us to your accountant access. If you do not have QBO, we’ll work with you to find the appropriate QBO subscription, then we’ll acquire the subscription and host an account for you. You will receive access and will be billed at our discounted rate. QBO does offer discounted rates for a very limited time, with our discounted rate will stay in place. You pay what we pay.  While unlikely, due to the nature of using QuickBooks Online cloud software, you may find difficulties using certain internet browsers, or working with certain computers. Due to the nature of using third party software, such as QuickBooks and Quickbooks add on apps, we cannot guarantee up time outside the third party warranties. 

Do Your Professionals Travel To Client Offices To Complete Fianancial Work?

Do Your Professionals Travel To Client Offices To Complete Fianancial Work?

Do Your Professionals Travel To Client Offices To Complete Fianancial Work?

No. Unfortunately in order to keep our costs as low as possible, we do not perform work onsite. We work very hard to ensure information can pass easily between us and our clients. Between email, our web portal, and even shared server options, we have streamlined the way we can complete your bookkeeping payroll and tax work. All designed to be simple for our clients. So much of our business comes from states outside of Indiana. The key to our success here is about communication. Through technology and our strong focus on client service, we have created a system that works whether you are 30 miles or 3000 miles away from us.   

You E-file My Tax Returns?

We know you will have lots of questions but these will get you started

Do Your Professionals Travel To Client Offices To Complete Fianancial Work?

 Yes. In most cases we will e-file all of your tax returns. If for any reason we need to paper file, we will notify you of this and hard copies with instructions will be sent to you. 

Are you a CPA service?

We know you will have lots of questions but these will get you started

We know you will have lots of questions but these will get you started

 No, we are not CPA’s and do not represent ourselves as CPA’s. The bookkeeping industry does not have a certification process, however we are certified in the software and systems we use. We work in partnership with CPAs and Tax accountants to make sure everthing we do is accurate. 

We know you will have lots of questions but these will get you started

We know you will have lots of questions but these will get you started

We know you will have lots of questions but these will get you started

 

Feel Free to call us with any other questions!

Legal Mumbo Jumbo

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We are not a CPA firm and we are not CPA’s, we provide outsourced bookkeeping and business consulting related to accounting. We will not audit or review your financial statements as those terms are defined in generally accepted auditing standards or any other accounting documents and information you provide. We will not verify the data you submit for accuracy or completeness. Rather, we will rely on the accuracy and completeness of the documents and information you provide to us. We may provide reports that contain portions of financial information; these reports are for internal management use only. We will provide unaudited, informational financial statements.
We do not at any time provide legal services of any type, nor do we provide CPA advisory services. We may however, find items that may need to be reviewed further by you. We may also find patterns for cost savings and income opportunities; any observations are strictly informational and do not constitute business advice voluntary in nature. Furthermore, you are responsible for management decisions and functions, for designating a competent employee and/or CPA advisor to oversee any of the services we provide, and for evaluating the adequacy and results of those services.
We also do not provide forensic accounting or auditing services that would normally be requested to discover errors, misrepresentations, fraud, illegal acts, or theft. Our engagement cannot be relied on to disclose errors, irregularities, or illegal acts, including fraud or embezzlements, that may exist. However, we will inform the appropriate level of management specifically designated by you, of any material errors that come to our attention and any irregularities or illegal acts that come to our attention, unless they are clearly inconsequential. In addition, you are solely responsible for the financial responsibilities and you are responsible to follow proper financial standards as a responsible business owner. You are responsible for designing and implementing controls to prevent and detect fraud and informing us about all known or suspected fraud impacting the company. In addition, you are responsible for identifying and ensuring that the entity complies with applicable laws and regulations.